A patient at his first dental visit wants the best care, he asks alot of questions about techniques...?

Monday, November 29, 2010

I need to know where this person fits into Maslows Hierarchy of Needs. How should I approach a patient that is asking alot of questions about techniques and equipement. This is for my Dental Assisting homework. I have no idea on how to deal with a person like this.
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He is probably very apprehensive and worried about what is to happen to him. Answer his questions honestly, simply without being too technical, and with the goal of reassurance. Good luck.
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